Testimonials

We love our pier system!! As impressive as pier itself is, your outstanding customer service went beyond our expectations. When we were in need of a replacement clamp, we decided to send you an email describing our situation. The next day we had a very courteous reply from Tammy who was willing to get right on it. After confirming part number and shipping info, and dealing with our request for an extra bolt set (“no problem!”) things were in motion. The following day we received another courteous email from Karen who confirmed the Fedex shipment and gave us the tracking number. The part was under warranty and you also took the decision to use expedited shipping. We received it in two days. Amazing. It’s service such as this that will keep your customers coming back for more. Thank you so much. Whatever you are doing to train and encourage your employees, keep it up, and please, recognize Tammy and Karen for their exceptional work. Your people and your products are the best!

I just wanted to drop you a line to tell you how happy I am with my new dock. I reserved Saturday afternoon to install my dock and had the complete job finished in a little over one hour. The project couldn’t have gone better, and now I have the best looking dock on the lake. I can only hope the removal goes just as well, I have no doubt it will. You have a very nice product.

Nate did a great job!!! Though the poor man must be running on fumes. I know I am tired today, can’t imagine him. Anyway the pier looks so great, glad that it is FINALLY in the water and we all can use. Very good investment! That’s why it took me so long to install, the investment part of it, lol. We will enjoy for sure! Can’t wait for the kids to come up as there will be plenty of room for them to swing their fishing poles.

I bought my pier in November last year and it sat in my garage all winter. Last week, my 2 teens and I splashed it in for the first time. It was raining like the dickens, but we got it in in no time at all. Easy as pie, just like advertised. Everything worked so easy the first time. I can’t understand why ANYONE would buy a pier from another company. You guys are freaking awesome!

First of all wow! The pier I purchased from you and you helped install last March on Lake Beulah in East Troy is fantastic. The pier did everything you advertised and looks as good as the first day we put it in. We took it out of the water last Saturday without getting wet and the only reason it took over an hour was that we marched the deck sections into the basement of the house for the winter.