Testimonials

Congrats. We have had our pier for I think 14 years. Have not had a single issue or repair.

Jeff S.

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Congratulations! I just pulled my dock for the winter and must have said 10 times to my wife that “I love this pier.” It is one of the very few complex items I have purchased that works exactly as advertised. You guys are great.

Howard F., Huntly, IL

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Congratulations! I just finished bringing my pier in for the winter, all by myself, never getting in the water and everything worked like it was designed to do, just like your instructional videos demonstrate. There’s no substitute for intelligent engineering. I continue to be a very satisfied customer!

Ron R., Rush City, MN

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Thank you all at Pier of d’Nort for the fantastic service. A special thank you to the delivery driver who carried it down the hill to the lake for me. It went together easily and I am so pleased.

Andrea F., Iowa City, IA

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We love our pier system!! As impressive as pier itself is, your outstanding customer service went beyond our expectations. When we were in need of a replacement clamp, we decided to send you an email describing our situation. The next day we had a very courteous reply from Tammy who was willing to get right on it. After confirming part number and shipping info, and dealing with our request for an extra bolt set (“no problem!”) things were in motion. The following day we received another courteous email from Karen who confirmed the Fedex shipment and gave us the tracking number. The part was under warranty and you also took the decision to use expedited shipping. We received it in two days. Amazing. It’s service such as this that will keep your customers coming back for more. Thank you so much. Whatever you are doing to train and encourage your employees, keep it up, and please, recognize Tammy and Karen for their exceptional work. Your people and your products are the best!

Matt and Michelle D., Crystal Lake, IL

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I just wanted to drop you a line to tell you how happy I am with my new dock. I reserved Saturday afternoon to install my dock and had the complete job finished in a little over one hour. The project couldn’t have gone better, and now I have the best looking dock on the lake. I can only hope the removal goes just as well, I have no doubt it will. You have a very nice product.

John B., Fenwick, MI

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Nate did a great job!!! Though the poor man must be running on fumes. I know I am tired today, can’t imagine him. Anyway the pier looks so great, glad that it is FINALLY in the water and we all can use. Very good investment! That’s why it took me so long to install, the investment part of it, lol. We will enjoy for sure! Can’t wait for the kids to come up as there will be plenty of room for them to swing their fishing poles.

Terri R. from Coleman, WI

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I bought my pier in November last year and it sat in my garage all winter. Last week, my 2 teens and I splashed it in for the first time. It was raining like the dickens, but we got it in in no time at all. Easy as pie, just like advertised. Everything worked so easy the first time. I can’t understand why ANYONE would buy a pier from another company. You guys are freaking awesome!

Tim B., St. Germain, WI

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First of all wow! The pier I purchased from you and you helped install last March on Lake Beulah in East Troy is fantastic. The pier did everything you advertised and looks as good as the first day we put it in. We took it out of the water last Saturday without getting wet and the only reason it took over an hour was that we marched the deck sections into the basement of the house for the winter.

Frank B., Menomonee Falls, WI

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Becky. You can charge it now. No problem. I am not worried. You guys are the most honest vendors I ever dealt with. Your GREAT!

Mike G., Mendon, MA

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Well…………I just completed the extraction process for my PODN. It performed as described. It took me 30 minutes of casual labor to get the 3 sections stored for the off season. Last spring when I put it in for the first time, it also went as described. Good design and execution of your product.

Dean T., Tomahawk, WI

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Just a quick note to say thanks. This dock is a charm to install and take down. I put it up in the yard when I first got it to get the legs close to their heights and it took a bit of time to get organized but taking it down and installing in the river was surprisingly easy. Everyone who saw it and used it over the past weekend were amazed at how sturdy it was , many thought it was a permanent structure (much to their surprise as I took it out of the water and had it stored up on shore in about 25 minutes). Thanks again for your time. I will be ordering additional sections in the near future.

Brian S., Mesick, MI

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We ordered a dock from you a few years ago, and are very pleased with it. Installation was a breeze this spring (we showed our son in law how to do it, and just sat back to watch!) Thank you,

Nora & Bill T., Mundelein, IL

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Carl.. I got your phone message and thank you for following up…The mooring boom parts are all the right size. I have to say it is a pleasure doing business with you and your company…If you ever need a testimonial, let me know.

Jim G., East Hampton, CT

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The dock has worked out just perfect for us. We have had a number of visitors who are very interested in it. If anyone contacts you from our area and would like to see the dock, I would be more than happy to show them ours.
We have a double “L” now and would like to make a triple “L”, do you make a section that would fit between the two existing sections? We would also like to lengthen the dock by two more sections, putting us at 64 feet… Thanks again for a great product, it is everything you advertise it to be.
[and later]

Becky & Carl,
The dock was delivered by the same fellow as the first dock and as it was then, all went great. They delivered around 2:30 and the attached picture was taken at 4:30. The entire in/out process is so simple it’s hard for people to believe it when I tell them. I am 62 years old and have no problems handling the sections (cedar, the others might be more difficult). There is a contracting crew doing work on our house and they were very impressed with the dock and how easy it is to handle. I noticed you have changed from a thumb screw to a star handle for mounting screws. I like the star handles much better and think it is a great improvement for tightening up the dove tails. (I would like to replace the 6 thumb type with star handles this fall) I’ll contact you later in the summer for a cost. I will put the check in tomorrows mail for the balance due. Again, you have a great product and are wonderful to deal with.

Gene U., Cayuga Lake, NY

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This is year [sic] beginning of year 3 of owning your pier and I have to say it only gets easier to install. I dropped in my 6 foot wide, 30 foot long pier this past weekend. It took less then an hour. It’ rock solid, super durable, and continues to look great. It’s like an erector set for grown ups! Thanks.

Michael V., Greenwood Lake, NY

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Dear Carl, Just wanted to thank you for the great pier that I purchased 4 years ago. It’s everything that you told me it would be and more.

1) easy to put in
2) easy to take out
3) legs fold up easily for compact storage
4) 4×4 sections easily store in the back room of my storage building
5) easy leg leveling using 1 wrench
6) accessories mount easily and sturdy
To sum things up, It looks nice and is the envy of some neighbors with home made piers. Carl, feel free to use my name and number so I can answer any questions your customers may have.

Bill N., Hartford, WI

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Everything worked great ! I had absolutely no problems. You should have a “feedback/reviews” section on your website so people like me can tell everyone how great your product is !!! Thanks.

George T., Rhinelander, WI

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It’s been awhile since we have corresponded, but just this weekend I put my pier in and thought about how easy it is to install!!! I have 5 pier sections and I had the complete pier installed in less than 45 minutes and without getting wet! After installing my pier I called the guy who come and put my boat lift in. After installing my lift one of started asking me about my pier and where I got it. I told them all about it and you. He thought it was really a neat system. Thanks again for your great invention.

Bob B., Minong, WI

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Love the dock. It is absolutely sturdy even on a mucky bottom. I didn’t pull it out until the weekend after Thanksgiving when a thin cover of ice was beginning to form. We stayed high and dry, just had to break up the ice around the legs and it pulled right out. it didn’t take very long either, probably 1/2 hour to 45 minutes at the most.
What a great product!

Raymond J., Oakland, MI

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You have a great product, probably the best I’ve seen.

Bill E., Michigan

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I couldn’t be more happy with the system. It is amazing and those that watched the installation found it to be very impressive. I believe I have at least one Lake neighbor who will be in contact with you. Thank you for developing such a great system!!!!

Harold J., Bremen, IN

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Your dock is extremely well designed. The best engineering I have seen. I am impressed.

Craig R.

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I just wanted to let you know that the pier we bought from you last year came out of our mucky lake bottom easily without my having to get in the water. I didn’t really think that it would, but I was very pleasantly surprised!!!! I have to admit that I did not think it would release from the mud, but “it really, really works!” (to steal Ron Popeil’s famous line.) Thanks so much for a wonderful product!

Mike M., Madison, WI

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Our pier is holding up great and I really like how easy it is to install and remove. I am able to do it completely by myself although it is nice when one of my kids come up to help.

Bob B., Minong, WI

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I hope you are doing well. I put in our new dock this morning so I thought I would drop you a line. It was great. Very easy.

Jim C., Lawrence, MI

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Good morning! The pier has recieved fantastic reviews thus far!! Obviously I managed to install it properly, got it leveled, and mounted the seat. Can’t believe that I didn’t buy that pier years ago!!!

Bob C., Sturgeon Bay, WI

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I received your package and the dock is working out fine. A few of the neighbors have asked about it, and I am giving them positive feedback from our dealings. Hope they give you a call.

Jack M., Clarkston, MI

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This IS THE BEST dock system! Easy in, easy out. Works great and looks great! We got hit with a microburst in the first month. It blew the boat and knocked the whole dock off its legs, and over on its side. The composite deck panels floated, and were recovered. The dock was easily reinstalled, and nothing was damaged at all. (And we have 12′ legs on the end!) SO…Thanks again for a great design, and a really great product. I know that you read this personally, and I know that our compliments mean a lot to you.

Brad F., East Waterboro, ME

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I purchased your pier earlier this summer. It is great and the best looking pier on Heaton Lake.

Kelly K., Elkhart, IN

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Thanks very much for being on call for us this weekend to help set up the pier. We appreciate your walking us through it. We finished the set-up yesterday and had two great days of use. It looks great and is everything I was expecting in terms of quality construction and materials.

Jennifer V., Springfield Center, NY

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…. I like my new pier. It arrived yesterday afternoon, that’s when I got busy. I pulled my old dock out, and unloaded the pallet. By 9pm I had a 6′ x 30′ level dock with internal legs and bumpers. Looks great, easy to install, and like your website says… intuitive. I’m looking forward to many years of use. Very nice product.

Michael V., Greenwood Lake, NY

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I got the new pier all installed in the lake weekend before last & it went in great. It took me about four hours, only because being the first time I had to get the shore mount in place, & all the leg heights set & leveled. The one shorter leg for the last section where the “L” goes out that I called you about with the question was figured so close that it was level with the top of the tube, so I did not have to cut it at all. Next year it will be about half that time or less. All the neighbors came to check it out, & liked how I could put the whole pier in myself.It got a good test last Thursday. I have the pier deck set at 40″ above the water line, being that it is on Lake Winnebago. We had 40 mph winds & 5 foot waves coming in, & the pier stayed put as solid as a rock.

Mike P., Neenah, WI

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It was such a pleasure meeting you in person and dragging through the wee hours of Friday morning. I appreciate your efforts to deliver the dock no matter what. I hope you finally got a good sleep and returned safely to Wisconsin.On Saturday, I installed the first sections of the pier. What a pleasure it was to see a great engineering design at work. Everything went smoothly and the dock looks great. The bluff-mount legs turned out to be the perfect solution for my situation. To celebrate in the evening, we put bamboo torches in the legs.

Peter B., Whitmore Lake, MI

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Just wanted to drop you and your staff a note about the dock system. Attached are the final results. Let me start by saying that your dock system is everything you said it was and so much more!!! I’m a mechanical engineer so when I purchase something I always look at it’s quality and it’s engineering. I am very impressed with both! I’ll start with the shipper……Conway was great! We are down a dirt road and then a dirt driveway down toward the lake. I figured this guy is going to kick the skids off the truck where the pavement ends. I was TOTALLY wrong!! I showed the driver where we wanted the skids and he backed down the steep driveway to exactly where we wanted them. He did offer to drive all the way down to the lake shore but it would have meant getting my chain saw out to remove about a dozen 100 ft trees. Of course it was raining just add to the drama of the delivery. The driver was great. I had all the tools that you recommended, so he just started cutting the bands himself. It was just my wife and myself, but there really wasn’t anything that we could not handle. We carried each piece about 50 yards to the site. At one point we did have to stop because the rain got a little intense. Everything was easy to understand so it went together quickly. We started at 1:30 and completed everything except the latches under the AZEK sections by 5:30. I did switch some of the legs around so that the legs at the very end of the dock would be much lower. I put them on the end of the 6 X 6.

I looked at everything as I put it together: the angle on the bottom “skids” of the legs (not too much but just enough), the profile of the extrusions when you mate the “adaptor” for the 6 X 6 to the side rails (very impressive design!), even the little detent the holds the brace on the legs that keeps them extended (the devil is in the detail but you got him here!), all the way to the quality of the welding.

There are already requests from the CFO (Her name is PEG) to get another bumper and now it looks like a set of stairs down into the water would be “a nice thing to have”. We would like a quote on the stairs and the bumper please.
Steve and Peg W., Holderness, NH

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YOUR PIER IS THE MOST BEAUTIFUL- * * * * -PERFECT DESIGN EVER MADE WORLDWIDE!!!!!!!!!!! I have a spinal cord injury, and I was able to do the entire thing all myself!!!!!!!!!!!!!!!!!!!!!!!!!!! You should be given the Nobel peace Prize for such a design, and you should license your patents to ALL the major pier manufacturers globally. I will take some pics once I have the decking on.BEAUTIFUL CARL!!!!!!!!!!!.

Will R., Warsaw, IN

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A small token of my appreciation for all the help you have given me. Enjoy in good health.

Barry B., Conesus, NY